Capt’n Tom’s Return Policy

Regarding Retail Items: Retail items are any item purchased directly from my website in quantities of less than 12 pieces total. If for any reason you are unhappy with your item/items, return it/them by regular mail postmarked within 1 week after receipt, to:

Capt’n Tom’s Artworks
111 N Stuart St
Baltimore, MD 21221

Capt’n Tom’s Artworks will promptly refund your original purchase price, the original cost of shipping charged to deliver the item/items to your location… AND the cost of returning your item/items to Capt’n Tom’s Artworks.

Direct any comments, questions or concerns to me personally between 9AM and 5PM Monday through Friday EST at 410-686-2917

Or email me at captntom@captntom.com (Email is preferred)

Regarding Wholesale Items: Wholesale items are purchased in quantities of 12 or more. They are typically custom ordered products which cannot be returned to stock or resold to another customer. Due to this circumstance, there are typically no refunds on wholesale purchases.

It is recommended that prior to any wholesale purchase, especially larger wholesale purchases, that you order one or just a few at retail FIRST, so you can inspect the quality of your item and assure that it meets your expectations.

If there is no use of “custom” images or logos it is possible a refund may be granted on wholesale purchases. Please call or email and Capt’n Tom’s Artworks can possibly arrange a speedy refund.

Capt’n Tom Ruley
Capt’n Tom’s Artworks